http://travelsitereview.com/onetravelcom/ A review of the Web's most popular travel sites Sun, 18 Apr 2010 17:14:39 +0000 hourly 1 http://wordpress.org/?v=3.3 http://travelsitereview.com/onetravelcom/comment-page-1/#comment-104 Kevin Mon, 23 Nov 2009 18:28:14 +0000 http://www.travelsitereview.com/?p=36#comment-104 We booked tickets through OneTravel.com confirmed the dates and times, entered credit card info and all that. Got the ticket emails and they were completely the wrong dates. We called and tried to get it changed and they Said "sorry" quite a bit... but no resolution other then them offering to give us new tickets for the correct dates for about 1K. This site is a total scam. We will never use them and will be contacting the BBB as well. We booked tickets through OneTravel.com confirmed the dates and times, entered credit card info and all that.
Got the ticket emails and they were completely the wrong dates. We called and tried to get it changed and they Said “sorry” quite a bit… but no resolution other then them offering to give us new tickets for the correct dates for about 1K.
This site is a total scam. We will never use them and will be contacting the BBB as well.

]]> http://travelsitereview.com/onetravelcom/comment-page-1/#comment-60 Lori Sun, 18 Oct 2009 15:55:31 +0000 http://www.travelsitereview.com/?p=36#comment-60 I made a reservation through this website, entered my credit card info and got a confirmation number. The day before I was to travel, I got a call from this company stating that there were technical problems and that my booking would have to be redone and that nothing had been charged to my credit card as of yet. Of course, by then the price had gone up by $200! After about 1 1/2 hours on the phone I finally hashed out an itinerary that would fit my schedule and at only about $80 more. I was then transferred to their verification department who said they could not verify my credit card information because my bank was closed on Sunday! They offered to call me back the next day, Monday. I said absolutely not. This was definately a scam and I knew that by Monday, the price would be even more! I told them to cancel my entire booking and that there had better be no charge made to my credit card. I threatened them with attorney action if there was. I should have checked this company out before I made reservation but they were last minute reservations and I was in a hurry. Now, it's REALLY last minute and I have no ticket. I will definately be contacting the Better Business Bureau and my state's Attorney General's office! I made a reservation through this website, entered my credit card info and got a confirmation number. The day before I was to travel, I got a call from this company stating that there were technical problems and that my booking would have to be redone and that nothing had been charged to my credit card as of yet. Of course, by then the price had gone up by $200! After about 1 1/2 hours on the phone I finally hashed out an itinerary that would fit my schedule and at only about $80 more. I was then transferred to their verification department who said they could not verify my credit card information because my bank was closed on Sunday! They offered to call me back the next day, Monday. I said absolutely not. This was definately a scam and I knew that by Monday, the price would be even more! I told them to cancel my entire booking and that there had better be no charge made to my credit card. I threatened them with attorney action if there was. I should have checked this company out before I made reservation but they were last minute reservations and I was in a hurry. Now, it’s REALLY last minute and I have no ticket. I will definately be contacting the Better Business Bureau and my state’s Attorney General’s office!

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